Privacy Policy 

1. Introduction and Scope
Ticketore is committed to protecting the privacy and security of the personal information of our customers. This privacy policy outlines how we collect, use, store, and protect personal information when you use our ticketing services. This policy applies to all personal information collected through the Ticketore platform or website.

2. Types of Personal Information Collected
We may collect the following types of personal information from our customers:

Full name
Email address
Phone number
Billing information (credit card details, billing address)
Demographic information (optional)
Any other information voluntarily provided by the customer during the ticket purchase process
3. Collection of Personal Information
We collect personal information in the following ways:

When you create an account on our platform
When you purchase tickets through our website or app
When you contact our customer support
When you voluntarily provide information through surveys or promotional activities
Through the use of cookies and similar technologies (refer to Section 7 for more details)
4. Use of Personal Information
We use personal information for the following purposes:

To process and fulfill ticket orders
To communicate with customers regarding their orders, account information, and updates related to events
To provide customer support and address inquiries or concerns
To send promotional emails and newsletters (with the option to unsubscribe)
To personalize the user experience and improve our services
To prevent fraudulent activities or unauthorized access
5. Data Security
Ticketore employs industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or loss. These measures include:

Secure Socket Layer (SSL) encryption for data transmission
Firewalls and intrusion detection systems
Access controls and restricted user access
Regular security audits and vulnerability assessments
While we strive to protect personal information, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

6. Retention and Deletion
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize the data.

Customers can request the deletion of their personal information by contacting us using the details provided in Section 11. However, please note that certain information may be retained for legal or legitimate business purposes.

7. Cookies and Tracking Technologies
Ticketore uses cookies, web beacons, and similar technologies to enhance the user experience, track user activities, and gather information about website usage. This data helps us improve our services, personalize content, and deliver targeted advertisements.

By using our website or platform, you consent to the use of cookies and similar technologies as described in our Cookie Policy. You can manage or disable cookies through your browser settings, but please note that this may affect the functionality of our website.

8. User Rights
Customers have the following rights regarding their personal information:

Right to access: You can request a copy of the personal information we hold about you.
Right to rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you can request corrections.